e-book

Tomorrow’s Workforce Today

4 critical skills recommended by our experts

The need for human skills in a digitally-transformed workplace will be the new normal

Since the COVID-19 pandemic began, the way we work has changed. With the introduction of digital communications tools, automated technologies like chatbots, and new work configurations (remote and hybrid working), the need for new skills and skillsets has dramatically increased.

Despite the trend towards digitalization, soft skills will remain a critical asset well into the future. In 2020, “The Future of Jobs” World Economic Forum report noted that “critical thinking and analysis” and “problem solving” remained top of the agenda leading up to 2025, among the employers surveyed. Their findings also suggested that demand for other higher-level soft skills, such as active learning, resilience, stress tolerance and flexibility, would increase.

So how can you equip your workforce with the skills they will need to stay competitive and high performance?

In our newest e-Book, we lean on 4 internationally renowned experts and CrossKnowledge Faculty members to help navigate all of the upcoming changes

Building better business decisions – Olivier Sibony

Our first expert, Olivier Sibony, will help your organization enhance the decision-making process to make it more effective, and remove unconscious biases that can negatively influence company decisions.

Fulfilling the leadership contract – Dr. Vince Molinaro

Our second expert is Dr. Vince Molinaro, offers insight on how to prepare leaders for the demands of their role with his concept of a “leadership contract” that focuses on leadership accountability.

Creating a fearless workforce – Amy Edmondson

Next up is Amy Edmondson, a renowned expert on psychological safety, to help you create a safe work environment where employees feel comfortable enough to contribute ideas even in a remote or hybrid working environment.

Instilling corporate altruism – Matthieu Ricard

And finally, Matthieu Ricard examines how companies can make big changes in the world through corporate altruism efforts, benefitting their employees and attracting top talent. Brand reputation and client loyalty can also get a boost.

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