March 17, 2022 - 2:00pm GMT
Duration 1h
This event will be live in 0 days and 0 hours
What over 2 million hours of training reveal about learner engagement today
The mandate is clear: today’s L&D leaders must deliver learning that accelerates business performance.
But with limited time, changing business goals, and learners pulled in every direction, engagement doesn’t come easy. So, what does effective digital learning really look like today?
We analyzed training data across five key industries – banking, retail, energy, agro-food, and manufacturing—to uncover where organizations are succeeding, what learners value most, and how to improve learning outcomes.
What we learned:
Engagement is industry-specific.
In banking, training often feels like a checkbox. In retail, it’s a performance driver. And in energy, it’s a strategic asset. The way learning is delivered – and perceived – varies dramatically by sector, and so do the levers for impact.
Relevance and accessibility matter.
Learners rate training highly when it's engaging, practical, and fits into their daily flow. NPS scores above 30 across all industries confirm it.
Short, mobile-first formats win.
Bite-sized, scenario-based, and mobile-friendly learning drives better adoption – especially for dispersed or frontline teams.
The learning leaders are moving beyond the basics.
They’re using AI to tailor development to real skill gaps, blending digital content with human coaching, and focusing on career growth – not just ticking compliance boxes.
Benchmark your approach and see how CrossKnowledge helps organizations design digital learning that delivers real business outcomes.
